Letter s  Overview   Ahead of What’s Next  Sustainable Logistics   Our Inspired People  Resilient Communities   Appendix GRI STANDARD/OTHER SOURCE DISCLOSURE LOCATION OMISSION ADDITIONAL RESOURCES 2-16 2-16 Communication of critical concerns ESG Report: Employee Health and Safety Code of Ethics and Business Conduct 2-17 2-17 Collective knowledge of the highest Proxy Statement SEC Filings ; Annual Report governance body 2-18 2-18 Evaluation of the performance of the highest Proxy Statement SEC Filings governance body 2-19 2-19 Remuneration policies Proxy Statement SEC Filings 2-20 2-20 Process to determine remuneration Proxy Statement SEC Filings 2-21 2-21 Annual total compensation ratio Proxy Statement SEC Filings 2-22 2-22 Statement on sustainable development ESG Report: Letter from our Co-Founder, CEO ESG Policy ; Annual Report strategy and Chairman, and Chief Energy & Sustainability Officer 2-23 2-23 Policy commitments ESG Report: Ethics, compliance and human rights Code of Ethics and Business Conduct 2-24 2-24 Embedding policy commitments ESG Report: Ethics, compliance and human rights Code of Ethics and Business Conduct 2-25 2-25 Processes to remediate negative impacts ESG Report: Ahead of What's Next, Risk ESG Policy management 2-26 2-26 Mechanisms for seeking advice and raising ESG Report: Ethics, compliance and human rights Code of Ethics and Business concerns Conduct 2-27 2-27 Compliance with laws and regulations ESG Report: Ethics, compliance and human rights Code of Ethics and Business Conduct 2-28 2-28 Membership associations ESG Report: Awards and recognitions; Stakeholder Memberships and Associations engagement 2-29 2-29 Approach to stakeholder engagement ESG Report: Stakeholder engagement 2-30 2-30 Collective bargaining agreements ESG Report: Ethics, compliance and human rights Code of Ethics and Business Conduct MATERIAL TOPICS GRI 3: Material Topics 2021 3-1 3-1 Process to determine material topics ESG Report: ESG Materiality Assessment 3-2 3-2 List of material topics ESG Report: ESG Materiality Assessment 50

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